¿What are the hours?
Attention is email 24 hours a day from Monday to Sunday.
The call is from Monday to Saturday from 9:00 to 7:00 pm, Sundays and holidays from 9:00 am to 3:00 pm
¿What is the delivery time for orders?
We have three shifts of delivery, 7:00 a.m. to 11:00 m., 11:00 m. to 3:00 pm and from 3:00 pm to 7:00 pm but if you want to be delivered to an hour outside these times so we can make.
¿What are the accepted payment methods?
Orders can be paid through bank deposits and transfers to our accounts in the Banco de Crédito, Banco Continental and Banco Interbank.
We accept Visa, MasterCard, American Express, Diners Club through our module 2CheckOut (2CO) at the end of the purchase process on our website.
If you are affiliated with PayPal you can also use it from anywhere in the world.
Another form of payment if you live outside Peru is through Western Union or MoneyGram and its network of agencies around the world or online.
¿How to Order?
You can do so through our website or by email to ventas@floreriarosabel.com, by phone at (511) 4771584 / 695-2330, the cell 99170-0655 asked where all information delivery, dedication and payment .
¿Can I make changes to colors and flowers in arrangements that appear on the web?
Our arrangements are delivered as seen on our website but if the client requests it can make the change in colors and / or types of flowers.
¿How do you know if your order has been delivered?
Just your order has been received we will send an email or call him on the phone giving the details.
¿What if the gift will leave and not find someone in the address or can not receive?
In the event of a difficulty in the delivery of the order by wrong address or no people at the address given, contact the customer ROSABEL FLORIST sending an email or by phone to coordinate delivery and to realize, assuming the customer the cost of forwarding .
Any additional questions feel free to ventas@floreriarosabel.com hacérnosla, by phone at (511) 477-1584 / 695-2330 or cell 99170-0655.
Rosabel Florist
The Administration.
FAQ
